Top 10: Trends of 2025

Gartner names agentic AI as the top tech trend for 2025.

Part of its power is its application span across multiple industries, including manufacturing, customer service, logistics and healthcare, by rapidly analysing massive datasets for drug discovery.

At the same time in the financial sector, agentic AI is being used to analyse market trends, assess investment opportunities and create personalised financial plans.

This technology is primarily assisting the shift from query-and-response systems to autonomous machine agents capable of performing enterprise-related tasks without human guidance.

Gartner predicts that: “By 2028, at least 15% of day-to-day work decisions will be made autonomously through agentic AI, up from 0% in 2024.”

The realisation and potential of agentic AI has led major tech companies to focus on its development, such as Microsoft signing a multi-year deal with the UK government to offer public sector organisations access to its AI tools.

As a whole and for the future, agentic AI aims to increase efficiency and productivity by enabling software agents to take on complex, decision-intensive tasks.

Like Gartner concludes: “Agentic AI has the potential to realise CIOs’ desire to increase productivity across the organisation.

“This motivation is driving both enterprises and vendors to explore, innovate and establish the technology and practices needed to deliver this agency in a robust, secure and trustworthy way.”

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